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Job Description

IBM Services is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM empowers clients to digitally reinvent their business and get the high-reaching edge in the cognitive era.

Bottom line? We outthink ordinary. Discover what you can do at IBM.

As SAP Training Management, your responsibilities will include, but are not limited to the following:

  • Serving as uPerform System and Publishing Administrator
  • Creating, maintaining, and publishing course templates and content
  • Developing simulation files CCreating and maintaining audio files
  • Modernizing course content from Ancile Info Pak to Ancile uPerform
  • uPerform project administration
  • uPerform Workflow
  • Master repository architecture/structure/hierarchy and permissions
  • Managing Work Area Publishing content
  • Authoring content
  • Reporting
  • SAP LSO-relevant T-Codes
  • Imparting SAP Training qualifications
  • Trouble-shooting connections Repository Explorer
  • Identifying, analyzing, and providing root cause analysis
  • Resolving customer issues related to uPerform and SAP LSO
  • Review business process changes and identify impacts to training courses
  • Relocation to the Harrisburg, PA area, United States Citizenship, and the ability to obtain and maintain a Government Clearance is a requirement.

    The Public Service Sector consulting practice is a trusted advisor to federal, state and local governments, partnering to meet challenges and responding quickly to citizen demands, business needs, new economic conditions, and changing legislative priorities and policies.


    Health Insurance. Paid time off. Corporate Holidays. Sick leave. Family planning. Financial Mentorship. 401K. Training and Learning. We continue to expand our benefits and programs, offering some of the best support, mentorship and coverage for a diverse employee population.

    Career growth

    Our goal is to be essential to the world, which starts with our people. Company wide we kicked off an internal talent strategy program called Go Organic. At our core, we are committed to believing and investing in you, our workforce, through:

  • Skill development: helping our employees grow their foundational skills
  • Finding your dream job at IBM: navigating our company with the potential for many careers by channeling an employees strengths and career dreams
  • Diversity of people: Diversity of thought driving collective innovation
  • In 2015, Go Organic filled approximately 50% of our open positions with internal talent that were promoted into the role.

    Corporate citizenship

    With an employee population of 375,000 in over 170 countries, amazingly we connect, collaborate, and care. IBMers drive a corporate culture of shared responsibility. We love grand challenges and everyday improvements for our company and for the world. We care about each other, our clients, and the communities we live, work, and play in.

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    Required Technical and Professional Expertise

  • 10 years of experience in Ancile uPerform tool on both the server and client side
  • 5 year experience with the SAP Learning Solutions (LSO) tool/equivalent tool
  • Knowledge in new emerging technologies such as SAP HANA or equivalent
  • Ability to obtain and maintain necessary government clearance
  • Subject Matter Expert (SME) experience in the applicable functional areas listed below:Ancile uPerform (Version 5.20 or higher)SAP LSO and SAP Authoring Environment (SAP AE_RE) or equivalentHEATBPPs

  • Preferred Tech and Prof Experience

  • Previous Federal government experience
  • Active Government Security Clearance

  • EO Statement
    IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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